Customer Experience Manager

Join our team and play a key role in major projects while collaborating closely with our in-house teams. As a Customer Experience Manager, you will drive customer onboarding and retention on our AgentPlus Platform, showcasing your customer-facing expertise and passion for learning.

Desirable Skills:
– Proven customer-facing experience, ideally within a SaaS or tech company.
– Strong analytical skills for interpreting data and deriving insights.
– Exceptional communication skills to engage with clients and internal stakeholders.
– Proactive mindset focused on continuous improvement.
– Experience with CRM and project management tools is a plus.

We offer a competitive salary, performance-based improvements, and a platform for creativity and expression, making you a vital part of AgentPlus. Benefits include casual dress, a company pension, employee discounts, and free on-site parking.

Don’t miss this opportunity to excel in a dynamic, full-time role from Monday to Friday paying from £25,000. If you have 4 years of experience in customer relationship management and data analysis, we want to hear from you! Apply now and be part of an innovative team in Hartlepool.